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Only 5% of Angie's List Contractors Receive This Honor.

 

Angie's List Member Reviews 2010 / 2011

Report Date: January 13, 2012

Member: 
Peggy B.
Avon, CT 06001
Category: 
Painting - Interior
Services Performed: 
Yes
* More Weight is given to a report where work has been completed.
Work Completed Date: 
January 13, 2012
Hire Again: 
Yes
Approximate Cost: 
$400.00
Description Of Work: 
Family room ceiling needed to be repaired (one small water stain, some tape bubbling/cracking) and repainted.  This is a textured ceiling which starts at 8 ft at the walls and slants up to a 12 ft ceiling.  Jeff and partner prepped the room and sealed it off from the rest of the house and then retaped, patched, primed where necessary and painted(sprayed) the textured ceiling.
Member Comments: 
I am someone who does all my own painting, but the textured family room ceiling which is 12 ft tall intimidated me!  Especially because some taped seams needed to be repaired, due to a watermark and some cracking.  I called Franklin Painting for an estimate and decided to have the ceiling repaired and painted by them.  The price sounded fair for the amount of work and time it would have taken me to do it. They were here within a week of my phone call, promptly at 8:00am.  Jeff and ? did a fantastic job preparing the room by taping/putting plastic on the walls, moving all furniture and covering it, and sealing off the room.  They retaped a few seams and reglued others.  Respackled a spot where there was a water stain and then oil-primed it so the stain wouldn't reappear.  Sprayed my textured ceiling (which is now a beautiful bright white!) and then cleaned up everything!  When they left, four hours after they arrived, you would never have known they were here, except for the nice, new paint smell and my renewed ceiling!  What a difference!  They were professional, courteous and immaculate in their work.  At the end, Jeff presented me with an invoice which was less than I had been quoted, adjusted because the job didn't take as long as they had originally thought.  So add "fair" to the list, too!  Best project I could have paid someone else to do!!  Thank you!

 

Report Date: October 5, 2011

Member: 

Ava S.
AVON, CT 06001

Category: 

Painting - Interior

Services Performed: 

Yes

* More Weight is given to a report where work has been completed.

Work Completed Date: 

July 16, 2009

Hire Again: 

Yes

Description Of Work: 

We had half of our condo painted.

Member Comments: 

He's fantastic. He's expensive but he's worth it. I would highly recommend him.

 

Overall

A

Price

B

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

Report Date: August 29, 2011

Member: 

Barry M.
BLOOMFIELD, CT 06002

Category: 

Painting - Interior

Work Done: 

Yes

* More Weight is given to a report where work has been completed.

Work Completed Date: 

August 25, 2011

Hire Again: 

Yes

Approximate Cost: 

$1,650.00

Home Build Year: 

2002

Description Of Work: 

Living room and foyer ceiling were painted by Franklin Painting LLC.

Member Comments: 

Ceiling was prepped and painted according to proposal and agreement. The painting and clean up  were done in a professional manner and met all expectations.

 

Overall

A

Price

B

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

 

 

Report Date: July 18, 2011

Member: 

James A.
Bristol, CT 06010

Category: 

Painting - Exterior

Work Done: 

Yes

* More Weight is given to a report where work has been completed.

Work Completed Date: 

July 15, 2011

Hire Again: 

Yes

Approximate Cost: 

$4,500.00

Description Of Work: 

We hired Franklin to paint the exterior of our house, which is covered with original (circa 1953) cedar shakes that were last painted/stained haphazardly by someone immediately before we purchased the house in 2005. I had replaced severely damaged or broken shakes around the house, so there was a base mismatch. Even so, there was a good amount of prep work to do before the first brush of paint could be applied. Frankin power washed the house and then painted the base color and trim.

Member Comments: 

An entire team tackled my house; from the quote to power washing to color matching and finally to the painting, everything was done in a professional manner. Communication from Franklin was great and the end result is very pleasing. When the painting crew had a technical problem with their sprayer (a hose burst) they were quick and thorough with clean up to the point that if I hadn't been home when they were doing the work I wouldn't have known there was a problem. They cleaned up the work site every evening and were just great to deal with during the project. They even replaced some damaged shakes I missed during their prep.

We are very satisfied with the work Franklin Painting did on our house.

 

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

 

Report Date: May 29, 2011

Member: 

Paul M.

Plantsville, CT 06479

Category: 

Painting - Interior

Work Done: 

Yes

* More Weight is given to a report where work has been completed.

Work Completed Date: 

May 26, 2011

Hire Again: 

Yes

Approximate Cost: 

$3,500.00

Description Of Work: 

Ceiling and wall repaint in large open area ( cathedral ceiling) kitchen/dining room/living room. Also one bathroom and foyer ceiling and walls.

Member Comments: 

We were very pleased with this company.  The entire process was extremely professional with great results. Andy and his associate did all the work, which included patching and some drywall repair, in a prompt and timely fashion. What we really liked were the updates and summaries of what the crew would be working on and finishing on a day by day basis.  .Andy checked in with us whenever there was a question about anything, which I consider to be part of the lost practice of Good Customer Service. If you need a color suggestion, you will be in good hands as well. These guys know their business, and get the job done right. Excellent clean up, good care taken when moving your furniture around, no spills, and you can still live in your house comfortably at the end of each work day!  Remember, they were working on High ceilings and walls with ladders too.... Any stains or wall dings/dents/holes...gone! Price was right on the money, and Frank made the quote /ob evaluation process painless We WILL be using this company again, no doubt about it. Great Job.

 

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

Report Date: May 25, 2011

Member: 

Theresa W.

Simsbury, CT 06070

Category: 

Painting - Interior

Work Done: 

Yes

* More Weight is given to a report where work has been completed.

Work Completed Date: 

May 02, 2011

Hire Again: 

Yes

Approximate Cost: 

$6,000.00

Description Of Work: 

 After a very icy winter with heavy snowfall, our family room was left with considerable water damage on the ceiling and wall. Many homes in our area were damaged by winter storms.  By spring, home owners were scrambling to find competent contractors to provide reasonable estimates for repairs. Since this was an insurance claim, I had to get approval from my insurance company before any work was begun. The estimate provided by my insurance carrier came in very low  and I knew I would would have to make an appeal for additional funds. Frank from Franklin Painting was helpful in working out a settlement with my insurance company so that the repairs could be done properly. Beacuse the family room opens to the kitchen and dining area, the ceilings in those rooms had to be retextured as well.  A "popcorn texture" had been originally applied to all the ceilings.  My first thought was to re-apply the popcorn texture and I instructed Franklin Painting to do so.  However, once I saw the ceiling without the popcorn I immediately changed my mind.  I wanted a flat finish for all the ceilings.  Greg from Franklin painting was very accomodating with this change order and completed the job without any add-on charges.

Member Comments: 

 I am completely satisfied with the work. The three paint crew members who worked on my house were neat, quiet and quick. Removing popcorn texture from the ceilings is an incredibly messy job.  The crew kept the house well protected from all the dust and particles by enclosing the work areas with sheets of plastic.  Had this not been done carefully, there could have been a huge mess to clean afterward.  Unfortunately, the job ran over a weekend and we were unable to use our kitchen for two days.  My suggestion would be to schedule a job like this at the beginning of a week since it was completed in four days. The work that was completed looks great.  This is a very professional company.

 



Thank you for your interest in your company's Angie's List rating. It is our goal to provide complete and unbiased information to our members. We welcome the opportunity to add your comments to the report in question. Within the allotted space, please add any information you have regarding the situation or the complaint. Be sure to use 10000 characters or less.

Once we have received your response, we review the content and add it to the member's report within three business days. Your comments will be distributed exclusively to Angie's List members as a part of your company's record, both in our call center and on our website.

The Angie's List member's name will be replaced with "The Member" in any presentation of the response. Angie's List reserves the right to reject any language that it deems inappropriate.


Report Date: May 08, 2011

Member: 

Kelley L.
Avon, CT 06001

Category: 

Painting - Interior

Work Done: 

Yes

* More Weight is given to a report where work has been completed.

Work Completed Date: 

April 01, 2011

Hire Again: 

Yes

Approximate Cost: 

$2,000.00

Description Of Work: 

Had Franklin in to change up some of the colors in my dining room and kitchen.  Had a tight deadline as I could only be home for a couple of days to let the painters in.  Not only did they meet that deadline, they were done early.  CLEAN, quiet, respectful and throughly professional painting crew.  Paid a little more than I was expecting to, but am very, very pleased with the results.  Will have them back!

Member Comments: 

See my comments from above.  The estimate process was prompt and efficient; the workers showed up on time to do the job professionally.  Not one drop of paint on the floors, and the rooms look great!  Thank you Franklin Painting!

 

Overall

A

Price

B

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

Report Date: April 07, 2011

Member: 

Howard G.
CHESHIRE, CT 06410

Categories: 

Carpentry - Woodworking
Painting - Interior

Work Done: 

Yes

* More Weight is given to a report where work has been completed.

Work Completed Date: 

March 01, 2011

Hire Again: 

Yes

Approximate Cost: 

$14,500.00

Description Of Work: 

Had ice dam causing leak to plaster walls and ceilings in two front rooms. Plaster taken down and new walls. Ceilings and finishing of hardwood floors. New Paint in living and dining room.

Member Comments: 

They came on time and were very responsive to all of our requests. Did exactly what they contracted to do and did it in a very timely fashion. Carpentry and painting were precise and beautifully done. They were very accommodating and kept us up to date. Very easy to get a hold of.

 

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

 



Thank you for your interest in your company's Angie's List rating. It is our goal to provide complete and unbiased information to our members. We welcome the opportunity to add your comments to the report in question. Within the allotted space, please add any information you have regarding the situation or the complaint. Be sure to use 10000 characters or less.

Once we have received your response, we review the content and add it to the member's report within three business days. Your comments will be distributed exclusively to Angie's List members as a part of your company's record, both in our call center and on our website.

The Angie's List member's name will be replaced with "The Member" in any presentation of the response. Angie's List reserves the right to reject any language that it deems inappropriate.

Please limit your comments to 10000 characters. You have remaining.



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Report Date: March 11, 2011

Member: 

CLARE M.
Glastonbury, CT 06033

Categories: 

Carpentry - Woodworking
Drywall
Painting - Exterior
Painting - Interior
Plastering
Pressure Washing

Work Done: 

Yes

* More Weight is given to a report where work has been completed.

Work Completed Date: 

March 09, 2011

Last Modified Date: 

March 20, 2011

Hire Again: 

Yes

Approximate Cost: 

$160.00

Home Build Year: 

1968

Description Of Work: 

I used Franklin Painting LLC to paint 2 severely damaged water pumps.

Member Comments: 

Franklin Painting LLC did a good job as it was a difficult task. They were professional and they cleaned up well. I had an issue with their price. I was quoted $60 an hour and they finished the job in 5 and half hours. I got to know later that it was $60 per person. It may have been my fault for not knowing or assuming that. I have used them before for many jobs and they were pricey all the time.

Transcribed from a telephone interview

 

Overall

B

Price

C

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

 



Thank you for your interest in your company's Angie's List rating. It is our goal to provide complete and unbiased information to our members. We welcome the opportunity to add your comments to the report in question. Within the allotted space, please add any information you have regarding the situation or the complaint. Be sure to use 10000 characters or less.

Once we have received your response, we review the content and add it to the member's report within three business days. Your comments will be distributed exclusively to Angie's List members as a part of your company's record, both in our call center and on our website.

The Angie's List member's name will be replaced with "The Member" in any presentation of the response. Angie's List reserves the right to reject any language that it deems inappropriate.

Please limit your comments to 10000 characters. You have remaining.



I confirm that the information contained in this response is true and accurate and represents my actual first hand experience. I understand that Angie’s List relies upon the accuracy of the information in order to service its members. I understand that Angie’s List will attempt to fairly represent both sides of the issue.

 

Report Date: February 04, 2011

Member:

Cynthia R.

CHESHIRE CT 06410

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

January 24, 2011

Hire Again: 

Yes

Approximate Cost: 

$8,000.00

Home Build Year: 

1993

Description Of Work: 

We had virtually every room in the house repainted. They started with a full day of wall repair, went on to painting the walls and ceilings. They cleaned up even old paint spatters on the woodwork, and supplied,stained and varnished baseboard where it was needed.

Member Comments: 

They showed up when they said they would. They were very conscious of keeping their work area, and the rest of the house, as clean as they could. They do an extraordinary job in very little time.

 

Overall

A

Price

B

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

Report Date: November 19, 2010

Member:

Gail M.

WEST SIMSBURY CT 06092

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

November 10, 2010

Hire Again: 

Yes

Approximate Cost: 

$1,850.00

Home Build Year: 

1950

Description Of Work: 

They painted a family room ceiling and walls. The ceiling is 12-feet tall and had seams that needed to be repaired due to cracks. They also had to match the popcorn.

Member Comments: 

They did an excellent job! They were very professional and did quality painting. The staff are employees of the company, so they didn't use subcontractors.

 

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

 

Report Date: November 18, 2010

Member:

Robert T.

Hamden CT 06518-1855

Categories: 

Pressure Washing

  

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

November 04, 2010

Hire Again: 

Yes

Approximate Cost: 

$2,000.00

Home Build Year: 

1998

Description Of Work: 

Painting of kitchen and family room area in a colonial style home (including ceilings). 2 coats on the walls. Painting included trim work ( 3 windows, 6 doorways, 2 doors). Power washing outside of home.

Member Comments: 

Everything went well. Three man crew first day, two men the second day. Very neat and job was done very well.

 

Overall

A

Price

B

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A


Report Date: November 18, 2010

Member:

Brent H.

Cheshire CT 06410

Categories: 

Plastering

  

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

May 15, 2010

Hire Again: 

Yes

Approximate Cost: 

$6,500.00

Home Build Year: 

1955

Description Of Work: 

Lots of interior painting. Trim work, doors, walls, windows, bathroom vanity (sprayed), drywall and plaster repair.

Member Comments: 

Frank shows up and sells the job, and he's definitely on the high end. It's worth it though. That will probably be the last time you see him. Then his crew leader will introduce himself and figure out the whole project. When, where, why, how and for how long. Very professional and friendly. At the end of the job a few days out, I noticed some plaster was peeling up on the ceiling. Within an hour the guy that is basically the site boss shows up and fixes it all for free. There is a bunch of chips on some of our bookcase shelves and I won't be surprised if he is here and fixing it that some day. Overall, they are a little pricey. I got a couple of quotes that were literally 1/5 as much money. I'm sure the job would have reflected that. Where I'm standing, I want a crew that does the paint right and Frank's running a well oiled ship.

 

Report Date: November 14, 2010

Member:

Andrew G. 

WALLINGFORD CT 06492

Categories: 

Painting - Exterior

  

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

October 01, 2010

Hire Again: 

Yes

Approximate Cost: 

$1,300.00

Home Build Year: 

1986

Description Of Work: 

Exterior was touched up and cauled to repair holes made during polymer foan insualtion installation. Touch ups were also undertaken to repair poor work of previous painters.

Member Comments: 

Getting painters to do touch up work is not easy as it is often too small a job to be considered worthwhile. Frankin painting were one of only two painters from 5 contacted to get back with a quote. Their quote was a good one and so I got them in. Tiing was not crucial so I told them to work around their primary schedule as time allowed. Their first efforts were a little too hasty, with the holes that were caulked touched up in blotches which produced a slight mottling effect on the woodwork. IN addition some spots had been missed. TO their crdit all of the additional work I requested (additional touch ups in hard to reach places and full painting of the boards with caulking to ensure the paint work blended) were all undertaken without complaint, and the final result is pretty good. Overall as long as you are willing to act as foremen and keep on top of the work being done, the price and quality of work is good and I would certainly recommend Franklin to others.

 

Overall

B

Price

A

Quality

B

Responsiveness

A

Punctuality

B

Professionalism

B

 

Report Date: September 01, 2010

Member:

Brett T. 

HARTFORD CT 06105

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

August 24, 2010

Hire Again: 

Yes

Approximate Cost: 

$1,450.00

Description Of Work: 

Frank's crew, Greg and Carlos(?), painted the back indoor stairway of my 2 family house. I had started the work but didn't have time to finish. They primed and finish coated unpainted woodwork, painted the walls and repaired/painted the ceilings.

Member Comments: 

Frank came out to quote the job and was very helpful. When I said his original quote was out of my budget, he suggested I hire one of his crews for a day. I thought about it and decided I needed to spend the extra money to have it done right. Greg and Carlos came on time and were very friendly and professional. Greg told me what they were going to do and they did it. No drama. They did a great job. In the end, Frank lowered the final bill by about $350 to reflect the actual time the crew spent on the job.

 

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

 

Report Date: August 31, 2010

Member:

Eric Z.

WETHERSFIELD CT 06109

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

August 23, 2010

Hire Again: 

Yes

Approximate Cost: 

$2,600.00

Home Build Year: 

1917

Description Of Work: 

Painted all the previously painted windows, 3-piece baseboard, chair rails, columns, mantle, built-ins in a classic, 1917 Craftsman style home.

Member Comments: 

We are listing our house and had a short timeframe. Franklin painting was quick to get the work done. Frank promised a turnkey solution and the painting crew delivered. I didn't have to prepare for the painters they removed all the window treatments, moved all the furniture and worked around a bunch of kids. The woodwork is old but the results were dramatic. I am a little obsessive so I did notice some spots that were missed but they were more than happy to come back out and address any of my concerns. I am 100% satisfied with my experience.

 

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

 

Report Date: August 30, 2010

Member:

Tim J. 

ELLINGTON CT 06029

Category: 

Painting - Exterior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

June 30, 2010

Last Modified Date: 

September 04, 2010

Hire Again: 

Yes

Home Build Year: 

1997

Description Of Work: 

I used the services of Franklin Painting about a couple of months ago for exterior painting which including the trim too.

Member Comments: 

The work went fine. They did quality work and we had a very detailed job. They were competitive in terms of their pricing and we felt that it was fair. It could have been a better deal. I would use their services in the future too.

 

Transcribed from a telephone interview

 

 

Report Date: August 15, 2010

Member:

DAVID S. 

CANTON CT 06019

Category: 

Painting - Exterior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

August 11, 2010

Hire Again: 

Yes

Approximate Cost: 

$6,900.00

Home Build Year: 

2006

Description Of Work: 

Whole house powerwash; staining of vertical wood siding; painting all trim on front and side of the house, including front, mudroom & garage doors; replace trim where needed.

Member Comments: 

Jeff, Jeffry, Donato, Carlos & Andy did an excellent job thoughout. This is the first time we have ever had to paint the exterior of a home and we approached with much trepidation. The Franklin crew made it so easy and they listened and responded to us as the cutomer. No hesitation in recommending and using Franklin again.

 

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A


Report Date: August 10, 2010

Member:

Marci S. 

MIDDLETOWN CT 06457

Category: 

Pressure Washing

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

July 10, 2010

Hire Again: 

Yes

Approximate Cost: 

$475.00

Description Of Work: 

They powerwashed the house and my wooden deck.

Member Comments: 

They were professional, stuck to the estimate, though the deck may have been more complicated than first anticipated and worked diligently to do the best possible job .

 

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A


Report Date: July 31, 2010

Member:

John P. 

FARMINGTON CT 06032

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

July 29, 2010

Hire Again: 

Yes

Approximate Cost: 

$5,000.00

Home Build Year: 

1975

Description Of Work: 

Removed wallpaper in two rooms as well as up the stairs and hallway. In addition, I had paneling removed from the lower half of one of the rooms. All these areas were subsequently painted.

Member Comments: 

The overall experience couldn't have been better. The men were very prompt, courteous and neat. Nothing was damaged during the process and all the furnishings were put back into there original positions. In addition, the paint job was excellent.

 

Overall

A

Price

B

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

 

Report Date: July 09, 2010

Member:

Karen B. 

Avon CT 06001

Category: 

Painting - Exterior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

July 01, 2010

Hire Again: 

Yes

Approximate Cost: 

$2,000.00

Home Build Year: 

1959

Description Of Work: 

Repaired and repainted exterior trim.

Member Comments: 

Very pleasant, tidy, speedy crew. Nice results.

 

 

Report Date: June 30, 2010

Member:

DENISE H. 

PHILADELPHIA PA 19119

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

March 01, 2010

Hire Again: 

Yes

Approximate Cost: 

$8,000.00

Home Build Year: 

1903

Description Of Work: 

They prepped and painted all painted surfaces, including ceilings, window trim and stair risers, in the kitchen, dining room, living room, stairwell, mud room, walk-in pantry. They washed and polyurethaned old wooden cabinets, staining and finishing some unfinished wood window frames to match.

Member Comments: 

The entire team was pleasant and professional from the estimator to the crew. Everyone came on time and well-prepared for the day's work. They cleaned up at the end of each day. The foremen talked to us daily to review the day's work and prepare for the next. They went above and beyond expectations to accomodate an older family member who could not easily leave the house. The paint job is beautiful and flawless. The first floor has never looked better. I cannot say enough good things about this company. I will only use them in the future.

 

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

 

Report Date: June 01, 2010

Member:

CLARE M. 

Glastonbury CT 06033

Category: 

Painting - Exterior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

May 10, 2010

Hire Again: 

Yes

Approximate Cost: 

$6,600.00

Home Build Year: 

1968

Description Of Work: 

After contacting Frank, he promptly provided a comprehensive estimate for exterior painting of our entire house. Franklin Painting was one of 4 estimates that i requested and his estimate was 3rd in price. His team excelled in their communication skills and ALWAYS let me know when they would arrive and the amount of work they would complete (weather was, of course, a factor). Prior to the painting, our house required some carpentry repair first. Frank is associated with a subcontractor who also provided an estimate and completed a very satisfactory job of the repairs. We were especially pleased with the professionalism and quality of work performed. Andy, who was the lead for the team, was able to foresee potential problems and went out of his way to correct them before the painting was to be done on the 'problem' area. Exceptional cleanup was always completed at the end of their work days. The overall work was completed on time and both my husband and I are thrilled with the job. Our house looks brand new!!!!

Member Comments: 

Having stated the above facts, I can only say that EVERYTHING, from start to finish, was done perfectly. I would be thrilled to provide references for Franklin Painting at any time and can honestly say that each and every member of the painting 'team' was a pleasure to work with.

 

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

 

Report Date: May 25, 2010

Member:

Frank L. 

Farmington CT 06032

Categories: 

Carpentry - Woodworking

  

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

April 15, 2010

Hire Again: 

Yes

Approximate Cost: 

$3,000.00

Description Of Work: 

I had an entire room painted, all of the (extensive) woodwork painted and then trim put on the wall by his carpenter. The trim then had to be painted.

Member Comments: 

It went perfectly - they were in and out quicker than I could believe and they did precision work in a timely and clean manner.

 



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Report Date: May 18, 2010

Member:

Sandra P. 

FARMINGTON CT 06032

Categories: 

Painting - Exterior

  

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

May 18, 2010

Hire Again: 

Yes

Approximate Cost: 

$1,250.00

Description Of Work: 

Repaired water damaged ceiling problems, including taping, and painting. I also had a water damaged ceiling in a kitchen pantry (5' x 5' area) and they put in a brand new ceiling there and painted it. I had a bathroom ceiling that had holes in it from water damage and they took out the bad and replaced the boards/drywall and then painted it and it like brand new.

Member Comments: 

My initial call for a free estimate was returned the same day and Frank came out the very next day and gave me a complete and fair estimate right then (instead of getting back to me with an estimate which is what the 3 others I called did ). He was very professional and VERY knowledgeable about what could be done to fix my ceiling problems. Offered suggestions on alternate ways to get the job done than what I had thought I needed done. And his suggestions actually saved me money and time and ended up looking really great. The team of 3 men were right on time for the job, very nice and professional and very thorough. The work was done efficiently because they had great equipment to make the job go fast with no mess plus they really knew what they were doing. They cleaned up beautifully and were very friendly. I am very happy with the whole process and the completed job. I plan to use Franklin Painting again and highly recommend them.

 

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A



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Once we have received your response, we review the content and add it to the member's report within three business days. Your comments will be distributed exclusively to Angie's List members as a part of your company's record, both in our call center and on our website.

The Angie's List member's name will be replaced with "The Member" in any presentation of the response. Angie's List reserves the right to reject any language that it deems inappropriate.


Report Date: May 10, 2010

Member:

Dave C. 

SIMSBURY CT 06070

Category: 

Pressure Washing

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

May 06, 2010

Hire Again: 

Yes

Approximate Cost: 

$400.00

Home Build Year: 

1979

Description Of Work: 

Pressure washed the whole house exterior in preparation for new siding.

Member Comments: 

The crew was quick, thorough and efficient. They cleaned most every nook and cranny. The job was over in a relatively short time, and there was nothing left behind.

 

 

Report Date: April 23, 2010

Member:

Lorraine B. 

Tolland CT 06084

Categories: 

Pressure Washing

  

Painting - Exterior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

June 11, 2008

Hire Again: 

Yes

Approximate Cost: 

$20,000.00

Home Build Year: 

2004

Description Of Work: 

We used Franklin Painting for exterior painting. They cleaned, treated and repainted the outside of our home. They washed it and bleached places that needed it because of fungus.

Member Comments: 

They were very professional. Frank knows his business and did not try to sell us anything that we didn't need. He was very knowledgeable. They were very prompt and very clean. They finished the job in a very timely manner. We have a huge house. We would absolutely use them again.

 

Transcribed from a telephone interview

 

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A



Thank you for your interest in your company's Angie's List rating. It is our goal to provide complete and unbiased information to our members. We welcome the opportunity to add your comments to the report in question. Within the allotted space, please add any information you have regarding the situation or the complaint. Be sure to use 10000 characters or less.

Once we have received your response, we review the content and add it to the member's report within three business days. Your comments will be distributed exclusively to Angie's List members as a part of your company's record, both in our call center and on our website.

The Angie's List member's name will be replaced with "The Member" in any presentation of the response. Angie's List reserves the right to reject any language that it deems inappropriate.

Report Date: February 02, 2010

Member:

Sue W.
CROMWELL CT 06416

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

April 13, 2009

Hire Again: 

Yes

Approximate Cost: 

$2,000.00

Home Build Year: 

2005

Description Of Work: 

We have had Frankling painting to our house for several projects. The first and largest project was to paint our 2 story foyer, staircase and upstairs hallway. From the first meeting with Frank, to the outstanding job by Andy and his team, we were very impressed. The job was done quickly, neatly, all furniture was moved and replaced without incident. I felt extremely comfortable letting them be in the house while we were not home. Since that project, Franklin painting has returned to paint, a bedroom, a mudroom, doors and trim in the hallway, and door trims on the outside of the house. They even threw in painting our front door for free!!

Member Comments: 

It was an amazing experience. Please see above for details. Just let me tell you that I was very very very pleased with all my experiences with Franklin painting and I would never call anyone else again!

 

 

Report Date: January 28, 2010

Member:

Sue L.
AVON CT 06001

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

January 27, 2010

Hire Again: 

Yes

Approximate Cost: 

$250.00

Description Of Work: 

Painted bathroom, plus ceiling of kitchen (included repairs of water stains, etc.)

Member Comments: 

This is the second job that Franklin Painting has done for us. In both cases, the crews were amazing! They were professional, respectful and a pleasure to have in my house. The owner, Frank Campanelli, is also a pleasure to work with. The crew performed a perfect job and cleaned up thoroughly afterwards. I will definitely use Franklin Painting again!

 


 

 

These Reviews Are From Real Customers That Are Not Current Members Of Angie's List

 

This report wasn't submitted by an Angie's List member. It is unverified and won't show on Angie's List. Non-member reports don't factor in to current or overall grades.

Report Date: October 31, 2011

Member: 

Charles & Amanda K.
FARMINGTON, CT 06032

Category: 

Painting - Interior

Services Performed: 

Yes

* More Weight is given to a report where work has been completed.

Work Completed Date: 

October 17, 2011

Hire Again: 

Yes

Approximate Cost: 

$2,000.00

Description Of Work: 

Franklin Painting, LLC was hired to repaint an upstairs bedroom and downstairs powder room.

Member Comments: 

They were affordable and very dependable. We’ve hired them in the past and will do so in the future.

 

This report wasn't submitted by an Angie's List member. It is unverified and won't show on Angie's List. Non-member reports don't factor in to current or overall grades.

Report Date: October 11, 2011

Member: 

Ruthellen C.
AVON, CT 06001

Categories: 

Drywall
Painting - Exterior

Services Performed: 

Yes

* More Weight is given to a report where work has been completed.

Work Completed Date: 

September 22, 2011

Hire Again: 

Yes

Approximate Cost: 

$2,000.00

Description Of Work: 

Franklin Painting LLC repaired walls and old pipes. They also painted the ceiling.

Member Comments: 

The workers arrived on time worked efficiently and did excellent work. They were very friendly.

 

 

This report wasn't submitted by an Angie's List member. Non-member reports don't factor in to recent or overall grades.

Report Date: September 29, 2011

Member: 

Lori S.
Avon, CT 06001

Categories: 

Painting - Exterior
Pressure Washing

Services Performed: 

Yes

* More Weight is given to a report where work has been completed.

Work Completed Date: 

July 11, 2011

Hire Again: 

Yes

Approximate Cost: 

$5,000.00

Description Of Work: 

Franklin Painting LLC power-washed our house, our roof, and painted the exterior of our home.

Member Comments: 

They did a fantastic job!  They have excellent work habits and work ethic, and were professional and polite.  They started and ended the job on time.  The quality of their painting was superb, the roof was cleaned of all streaks,  and our house looks beautiful!  They always made sure to clean up their work area at the end of the day, and they were very nice to our dog and our children, as well.  We will use them again, and recommend Franklin Painting highly!  When you get several estimates, remember that quality is an important factor in the value of what you get for your hard-earned money - and I can assure you that you will be pleased with the finished product and that your dollars were invested wisely in this painting company.

 

 

This report wasn't submitted by an Angie's List member. Non-member reports don't factor in to recent or overall grades.

Report Date: September 29, 2011

Member: 

Lori S.
Avon, CT 06001

Categories: 

Painting - Exterior
Pressure Washing

Services Performed: 

Yes

* More Weight is given to a report where work has been completed.

Work Completed Date: 

July 11, 2011

Hire Again: 

Yes

Approximate Cost: 

$5,000.00

Description Of Work: 

Franklin Painting LLC power-washed our house, our roof, and painted the exterior of our home.

Member Comments: 

They did a fantastic job!  They have excellent work habits and work ethic, and were professional and polite.  They started and ended the job on time.  The quality of their painting was superb, the roof was cleaned of all streaks,  and our house looks beautiful!  They always made sure to clean up their work area at the end of the day, and they were very nice to our dog and our children, as well.  We will use them again, and recommend Franklin Painting highly!  When you get several estimates, remember that quality is an important factor in the value of what you get for your hard-earned money - and I can assure you that you will be pleased with the finished product and that your dollars were invested wisely in this painting company.

 

 

 

This report wasn't submitted by an Angie's List member. Non-member reports don't factor in to recent or overall grades.

Report Date: August 12, 2011

Member: 

Kristen M.
Tolland, CT 06084

Category: 

Painting - Interior

Work Done: 

Yes

* More Weight is given to a report where work has been completed.

Work Completed Date: 

August 02, 2011

Hire Again: 

Yes

Approximate Cost: 

$7,000.00

Description Of Work: 

Painting/glazing of kitchen and master bathroom cabinets from dark wood to cream with an antique glazing finish. They also changed the hardware on the kitchen cabinets.

Member Comments: 

From the first phone call, Frank was accommodating and responsive. We wanted the work to be done before moving into our new home, and Franklin Painting made it happen. Frank worked with us on finish options. He drew up a contract and the price remained true (except for the addition of more cabinets in our master bath that we also decided to add to the project list.) His crew arrived on time each day. Greg, Carlos and Donato were polite, professional and meticulous in their work. The prep work was impressive - the entire kitchen was "cocooned" in plastic so not a surface was exposed.They used sprayers (like the automotive type) so the cabinets came out smooth and beautiful. The powder glaze coat was patiently hand applied by Greg on each cabinet. He asked for our approval before applying the finish clear coat.  You would never know the cabinets were ever a different finish, it looks natural and original. In the end, not a drop of paint landed where it shouldn't have. The kitchen looks stunning, and we are thrilled.  It is a complete transformation of our most lived-in space...it has gone from dark and overbearing to light and spacious.  Although an expensive project, we would do it over again in a second. Well worth the money for a completely new look to our kitchen. Thank you, Franklin Painting!  

 


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Report Date: July 30, 2011

Member: 

Kimberlee H.
AVON, CT 06001

Category: 

Painting - Exterior

Work Done: 

Yes

* More Weight is given to a report where work has been completed.

Work Completed Date: 

July 15, 2011

Hire Again: 

Yes

Approximate Cost: 

$8,000.00

Description Of Work: 

Exterior house stain/paint.

Member Comments: 

Highly recommended, competitive pricing, very thorough job, great work.

 

 

This report wasn't submitted by an Angie's List member. Non-member reports don't factor in to recent or overall grades.

Report Date: July 05, 2011

Member: 

Stan E.
WEST SIMSBURY, CT 06092

Category: 

Painting - Exterior

Work Done: 

Yes

* More Weight is given to a report where work has been completed.

Work Completed Date: 

June 21, 2011

Hire Again: 

Yes

Approximate Cost: 

$400.00

Home Build Year: 

1960

Description Of Work: 

They painted six exterior doors.

Member Comments: 

Everything went very well.  They called ahead of time and showed up as scheduled.  The worker that came was very polite and we were very comfortable having him in our home.  He worked very hard, and the job went very well.

 

 

This report wasn't submitted by an Angie's List member. Non-member reports don't factor in to recent or overall grades.

Report Date: July 02, 2011

Member: 

Joan D.
West Hartford, CT 06107

Categories: 

Carpentry - Woodworking
Painting - Exterior
Painting - Interior
Plastering

Work Done: 

Yes

* More Weight is given to a report where work has been completed.

Hire Again: 

Yes

Approximate Cost: 

$5,000.00

Description Of Work: 

Franklin Painting repaired an inside leak to my house as a result of an ice storm in early February 2011 that required drywall, plastering and painting the inside ceiling and walls of my house.  Additionally, they made repairs to the deck and performed some outside carpentry work to area above deck that had been damaged as a result of the storm.

Member Comments: 

Franklin Painting did an excellent job in making all the required repairs.  They provided an estimate, worked with my insurance company and the work they did was performed in a timely manner.  The quality of workmanship was really outstanding.  I would highly recommend this company to anyone.

 


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Report Date: June 11, 2011

Member: 

Mary Jane A.
South Glastonbury, CT 06073

Category: 

Painting - Interior

Work Done: 

Yes

* More Weight is given to a report where work has been completed.

Work Completed Date: 

May 18, 2011

Hire Again: 

Yes

Approximate Cost: 

$2,831.00

Description Of Work: 

We had interior paint completed by Franklin Painting in 6 rooms.  Main family room, mudroom and 1st floor bath.  Second floor middle bath, laundry room, bonus room, kids room, and a small closet.

Member Comments: 

This is the 4th time we've done business with Franklin Painting and we would never consider choosing anyone else. Yes, they are THAT good!

 

 

 

This report wasn't submitted by an Angie's List member. It is unverified and won't show on Angie's List. Non-member reports don't factor in to current or overall grades.

Report Date: June 10, 2011

Member: 

Chris L.

AVON, CT 06001

Categories: 

Drywall
Painting - Exterior
Painting - Interior

Work Done: 

Yes

* More Weight is given to a report where work has been completed.

Work Completed Date: 

May 19, 2011

Hire Again: 

Yes

Approximate Cost: 

$5,000.00

Description Of Work: 

Painted rooms, ceilings & moulding.

Member Comments: 

Jeff came in introduced  him self & crew and went right to work. Asked me & check everything and see if there wad anything else I needed done. Very courteous.

This report wasn't submitted by an Angie's List member. Non-member reports don't factor in to recent or overall grades.

Report Date: May 04, 2011

Member: 

Daniel W.
Ellington, CT 06029

Category: 

Painting - Interior

Work Done: 

Yes

* More Weight is given to a report where work has been completed.

Work Completed Date: 

April 21, 2011

Hire Again: 

Yes

Approximate Cost: 

$4,500.00

Description Of Work: 

Painted Kitchen, Living Room, Foyer and hallway ( Walls & Ceilings ).

Member Comments: 

Painters came on time. They preped all of the walls, fixed all blemishes and moved furniture Next 2 days painted all areas with 2 coats. I was told 3 days and project was completed on time. Men were very proffessional, kind and curdious.

 

This report wasn't submitted by an Angie's List member. It is unverified and won't show on Angie's List. Non-member reports don't factor in to current or overall grades.

Report Date: April 19, 2011

Member: 

Whitney T.
WEST SIMSBURY, CT 06092

Category: 

Painting - Interior

Work Done: 

Yes

* More Weight is given to a report where work has been completed.

Work Completed Date: 

March 01, 2011

Hire Again: 

Yes

Approximate Cost: 

$12,000.00

Description Of Work: 

Painted nine interior rooms.

Member Comments: 

The crew showed up on time and left every day with the house in wonderful living condition I was very comfortable having them in my home for two weeks.

 



Thank you for your interest in your company's Angie's List rating. It is our goal to provide complete and unbiased information to our members. We welcome the opportunity to add your comments to the report in question. Within the allotted space, please add any information you have regarding the situation or the complaint. Be sure to use 10000 characters or less.

Once we have received your response, we review the content and add it to the member's report within three business days. Your comments will be distributed exclusively to Angie's List members as a part of your company's record, both in our call center and on our website.

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This report wasn't submitted by an Angie's List member. Non-member reports don't factor in to recent or overall grades.

Report Date: March 02, 2011

Member: 

Jeff J.

Canton, CT 06019

Category: 

Painting - Interior

Work Done: 

Yes

* More Weight is given to a report where work has been completed.

Work Completed Date: 

March 01, 2011

Hire Again: 

Yes

Approximate Cost: 

$1,600.00

Description Of Work: 

I had Franklin Painting come into my house to remove old wallpaper, repair walls, and repaint.

Member Comments: 

Frank from Franklin Painting responded to me within 3 hours of requesting an estimate. Based on his estimate I asked him to do the job for me. He was able to schedule a team to come out and do the work about 5 to 6 business days later. The team of Greg and Carlos completed the work in less time than was estimated and did a beautiful job. They cleaned up so well after they were done that even my wife was impressed. I would recommend these guys to anyone.

 



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Once we have received your response, we review the content and add it to the member's report within three business days. Your comments will be distributed exclusively to Angie's List members as a part of your company's record, both in our call center and on our website.

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Please limit your comments to 10000 characters. You have remaining.

This report wasn't submitted by an Angie's List member. Non-member reports don't factor in to recent or overall grades.

Report Date: February 25, 2011

Member: 

Peter S.
Canton, CT 06019

Category: 

Painting - Interior

Work Done: 

Yes

* More Weight is given to a report where work has been completed.

Work Completed Date: 

February 25, 2011

Hire Again: 

Yes

Approximate Cost: 

$850.00

Description Of Work: 

I contracted to repair and paint the ceilings downstairs, and stairs leading up to second level. They had to fix a number of areas where nails had popped and needed to be reset and filled. They cleaned up and had the job done in a few hours. They were very professional and left the house as it was when they arrived, after doing an excellent job. I have used Franklin Painting a number of times and have always had a good result.

Member Comments: 

Excellent job

 

 

This report wasn't submitted by an Angie's List member. Non-member reports don't factor in to recent or overall grades.

Report Date: January 18, 2011

Member:

Patty M.

Avon CT 06001

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

January 17, 2011

Hire Again: 

Yes

Approximate Cost: 

$1,400.00

Description Of Work: 

Painting and Staining - Repainted and repaired flaws in the wall and stained 3 natural maple end panels ... and matched the stain and finish perfectly to the existing cabinets.

Member Comments: 

Excellent; my expectations were exceeded. The kitchen walls look flawless and the end panel staining results are amazing. This company was the third I received an estimate from and while they were a bit higher than others; it was very well worth it. The owner is very knowledgeable about paint, stain and wood. The crew was professional, polite and friendly. I will use Franklin Painting again and recommend the company to others.

 

This report wasn't submitted by an Angie's List member. Non-member reports don't factor in to recent or overall grades

Report Date: September 29, 2010

Member:

Sue B.

Avon CT 06001

Category: 

Painting - Exterior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

July 20, 2010

Hire Again: 

Yes

Approximate Cost: 

$5,775.00

Home Build Year: 

1983

Description Of Work: 

Our exterior needed repainting and Franklin took care of it all -- clearing vegetation away from the house; power-washing and scraping; carpentry work; priming and painting; removing old shutters and installing new ones; and cleaning up afterward.

Member Comments: 

When I called Frank for an estimate, he was at my house within hours and I had a complete and thorough estimate in my hands promptly after we talked. Frank's employees, who did the work, were outstanding. They showed up on time and worked full days with professionalism and politeness, despite the sweltering heat we experienced this summer. They were conscientious about doing a good job and let me know if they encountered any problems they needed to solve; then, they solved them. They completed a truly beautiful job in a matter of days (we'd had our house painted by another contractor several years ago, and that job seemed to take weeks, so I'd expected a similar pace). They cleaned up thoroughly and even took our old shutters away (we thought we'd have to make separate arrangements with our trash collectors). And when it was all over, there were no "surprises" -- the invoice was exactly the same as the estimate. I would completely recommend Franklin Painting for any home painting job. Beyond their work ethic and the quality of their work, everyone, from Frank to his employees, was friendly and considerate. They worked quietly and efficiently and I never felt as if they were "in the way": life for me and my family continued as normal, but the house looked better and better every day! I have some interior painting that needs to be done, and I will call Frank for that as well.

 

 

 

This report wasn't submitted by an Angie's List member. Non-member reports don't factor in to recent or overall grades.

Report Date: July 20, 2010

Member:

Craig C. 

Avon CT 06001

Categories: 

Pressure Washing

  

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

June 22, 2010

Hire Again: 

Yes

Approximate Cost: 

$2,000.00

Description Of Work: 

Spray ceilings, remove wallpaper border, paint living room and hallway and entry way, stain new entrance interior and exterior

Member Comments: 

Put off this job for years because of the difficulty removing the wallpaper border and the high ceiling in the entry way. Replaced roof in November 2009 after several water damage spots appeared on the ceilings requiring them to be repainted. I can paint small rooms but this task was too big for me. I had never hired a professional painter before and was expecting a disaster, especially with the ceilings having to be sprayed. Boy was I surprised. The 2 day job went quickly and when they were done everything looked new. The ceilings were unbelievable and that wallpaper border will not be missed. Owner Frank Campanelli worked tirelessly on my new entrance getting the stain perfect. This took several days to complete due to drying time and final clear coating. The inside stain was almost a perfect match for my existing stained trim. I have received many compliments on my door from neighbors. Frank's crew was professional and courteous and always cleaned up when done for the day. Everyone on the crew respected my home. They performed a high quality job. My wife and I are so happy with the results. The price was very reasonable as well. I would not hesitate to hire them again and I will be recommending them.

 

 

This report wasn't submitted by an Angie's List member. Non-member reports don't factor in to recent or overall grades.

Report Date: July 20, 2010

Member:

George C. 

Newtown CT 06470

Category: 

Painting - Exterior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

July 01, 2010

Hire Again: 

Yes

Approximate Cost: 

$1,800.00

Description Of Work: 

Painted trim on house

Member Comments: 

Excellent; job done very professionally; very courteous & neat workers; will definitely use them again & recommend to all.

 

 

This report wasn't submitted by an Angie's List member. Non-member reports don't factor in to recent or overall grades.

Report Date: June 18, 2010

Member:

Mary Anne S. 

Avon CT 06001

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

June 09, 2010

Hire Again: 

Yes

Approximate Cost: 

$2,700.00

Description Of Work: 

Wallpaper removal from two large rooms and a bathroom, resurfacing and painting.

Member Comments: 

The contracted work was done fast and the result was exactly as expected. I was especially pleased with the way my furniture and fixtures were protected during the removal of the wallpaper and how well the mess was cleaned up. The entire project was completed in 3 days and 2 of the rooms were very large. The workmen were polite, clean and neat and my phone calls were always answered within 24 hours.

 


This report wasn't submitted by an Angie's List member. It is unverified and won't show on Angie's List. Non-member reports don't factor in to current or overall grades.

Report Date: June 05, 2010

Member:

Joseph P. 

Avon CT 06001

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

June 03, 2010

Hire Again: 

Yes

Approximate Cost: 

$5,500.00

Description Of Work: 

Complete basement repaint after water damage

Member Comments: 

Very professional, timely, clean, performed beyond expectation...

 

 


This report wasn't submitted by an Angie's List member. Non-member reports don't factor in to recent or overall grades.

Report Date: May 23, 2010

Member:

Kristine C. 

Farmington CT 06032

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

April 30, 2010

Hire Again: 

Yes

Approximate Cost: 

$2,200.00

Description Of Work: 

They repaired and repainted ceilings in 5 rooms. They painted a living space and a stairwell.

Member Comments: 

The painters were neat and responsive to an issue upon completion of the work. I did repaint one small space with a very small brush when they were done. They did not get any paint on the baseboards which I was very concerned about because I had sanded and stained them and they were tidy. I was able to stay in my house each night and I enjoyed talking to the painters. I will hire them to do other work.

 

 



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This report wasn't submitted by an Angie's List member. Non-member reports don't factor in to recent or overall grades.

Report Date: May 23, 2010

Member:

Carol D. 

FARMINGTON CT 06032

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

May 11, 2010

Hire Again: 

Yes

Approximate Cost: 

$10,000.00

Home Build Year: 

1987

Description Of Work: 

Job was for interior paint including ceilings (some over 12 feet) walls, changing all trim from natural wood to white. This included doors, window trims (very detailed) and moldings. Repair work was done to walls and ceilings which involved patching sanding and stripping wall paper.

Member Comments: 

I will start with the bottom line. This company provided me with outstanding professionals. Job was started on time. Job was finished on time. Three men on the job everyday for 8 hours until completion. The work was done with an organized work schedule and procedure everyday. The men worked with pride in doing the job the right way and caring about the outcome. I still can't find a spot of paint or dust anywhere. Conclusion: outstanding job from start to finish. Hard to find this quality work ethic anymore.

 

 


This report wasn't submitted by an Angie's List member. Non-member reports don't factor in to recent or overall grades.

Report Date: March 10, 2010

Member:

Phyllis K. 

AVON CT 06001

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

March 02, 2010

Hire Again: 

Yes

Approximate Cost: 

$2,300.00

Home Build Year: 

1970

Description Of Work: 

Prepped and painted kitchen cabinets and walls...2 coats.

Member Comments: 

The painters were terrific. They came at the appointed time, went about thieir work quietly and professionally, cleaned up thoroughly between day one and day two and at completion. They did a coouple of extras for me (caulked around the counter tops, installed knobs and drawer handles....even offered to put a delivery of roses in water when I was not home). They made the whole experience painless for me. They had previously repaired and painted my bedroom and den ceilings which were in poor condition...also an outstanding job. I highly recommend them.

 

 



Thank you for your interest in your company's Angie's List rating. It is our goal to provide complete and unbiased information to our members. We welcome the opportunity to add your comments to the report in question. Within the allotted space, please add any information you have regarding the situation or the complaint. Be sure to use 10000 characters or less.

Once we have received your response, we review the content and add it to the member's report within three business days. Your comments will be distributed exclusively to Angie's List members as a part of your company's record, both in our call center and on our website.

The Angie's List member's name will be replaced with "The Member" in any presentation of the response. Angie's List reserves the right to reject any language that it deems inappropriate.

Please limit your comments to 10000 characters. You have remaining.



I confirm that the information contained in this response is true and accurate and represents my actual first hand experience. I understand that Angie’s List relies upon the accuracy of the information in order to service its members. I understand that Angie’s List will attempt to fairly represent both sides of the issue.

This report wasn't submitted by an Angie's List member. Non-member reports don't factor in to recent or overall grades.

Report Date: February 03, 2010

Member:

Frank L. 

Farmington CT 06032

Categories: 

Wallpapering

  

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

January 18, 2010

Hire Again: 

Yes

Approximate Cost: 

$4,800.00

Description Of Work: 

2 rooms - both identical. Intricate wallpaper with very detailed edging.....also they painting my ceilings in a suede finish. The results are fantastic - perfect. And I am very very picky. They did what I would consider to be a luxury caliber job. Am going to continue hiring them to do the rest of my house (as I can).

Member Comments: 

Frank came over, gave me an estimate - was a little on the high-end but he explained how you pay for what you get so I thought we would give them a try. The work that was done was extensive - 2 full rooms that are quite large. I was amazed at how quickly and precisely it was done. The crew was extremely friendly and professional and literally did not make any mess. Frank then stopped by to review the work once it was completed. Very professional.

  Franklin Painting Wins Angies List Award For 2010!
Only 5% of Angie's List Contractors Receive This Honor.

 

 

Report Date: December 07, 2009

Member:

CLARE M.
Glastonbury CT
06033

Category: 

Pressure Washing

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

December 02, 2009

Hire Again: 

Yes

Approximate Cost: 

$2,000.00

Home Build Year: 

1968

Description Of Work: 

The most recent work done by Franklin Painting was to paint ALL the ceilings in our home. This included 3 bedrooms, 3 bathrooms, 1 dining room, kitchen living room, den, breezeway, 2 large hallways and 2 staircase ceilings.

Member Comments: 

This was not the first time Franklin Painting did work for us. Earlier this fall they power washed our house and deck. The finished product made the house look as though it had been repainted. The total cost was $400 and worth every penny! But...on to the recent painting project. After confirming the date, price, and amount of time the project would take, a team of 3, Andy, Jeff & Jeff arrived promptly at 8:30 AM on day one. While the original projection was 1 1/2 days to complete, I was quite skeptical of the timeline. By the end of the first day, they had completed taping and painting all the rooms on the first floor and taped the rooms on the second floor. By mid-morning of the second day, they had perfectly completed the entire job. In addition, they painted the crown molding in our living room (at my request) and did NOT charge me for the extra task. This team of very professional painters was extremely cordial, tidy, and VERY efficient!!!!!! When they left by noon on the second day, everything had been cleaned up and furniture rearranged. I was left with bright white ceilings that looked brand new!!! I would hire them again in a heartbeat!!!!!

 

 

Report Date: November 14, 2009

Member:

John B.
FARMINGTON CT
06032

Category: 

Painting - Exterior

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

May 15, 2009

Hire Again: 

Yes

Approximate Cost: 

$10,000.00

Home Build Year: 

2001

Description Of Work: 

Exterior and interior painting

Member Comments: 

I have used Franklin Painting two different times and have had great experiences both times. They are highly professional, punctual and clean and do a great job. I was most impressed by the painters performing the services - they really worked hard and cared about the quality of the work and my satisfaction. I would highly recommend using Franklin Painting for any painting needs

 

 

Report Date: November 13, 2009

Member:

Ashley P.
FARMINGTON CT
06032

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

June 10, 2009

Hire Again: 

Yes

Approximate Cost: 

$1,500.00

Description Of Work: 

Painted my bedroom, bath and one wall in den. I was out of town and they had to do everything for me long-distance.

Member Comments: 

I met Frank on a Sunday. He gave me an estimate and after speaking to several other painters, I chose him because of his professionalism. Not one drop of paint on the carpet. He picked up the colors from the paint store and left the small amount that was leftover. I was extremely pleased. I would trust this company again to do my work.

 

Report Date: November 13, 2009

Member:

Sharon Z. 

AVON CT 06001

Category: 

Wallpapering

Category: 

Painting - Exterior

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

November 04, 2009

Hire Again: 

Yes

Approximate Cost: 

$600.00

Home Build Year: 

1990

Description Of Work: 

Took down existing wallpaper

Member Comments: 

Excellent, would recommend to everyone

 

Report Date: November 13, 2009

Member:

John M.
GRANBY CT
06035

Category: 

Painting - Exterior

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

March 01, 2007

Hire Again: 

Yes

Approximate Cost: 

$10,000.00

Home Build Year: 

1800

Description Of Work: 

Painted and serviced the exterior windows, painted interior

Member Comments: 

It went well

 

Report Date: October 17, 2009

Member:

PHIL L.

AVON CT 06001

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

April 08, 2009

Hire Again: 

Yes

Approximate Cost: 

$900.00

Home Build Year: 

2000

Description Of Work: 

I hired Franklin Painting to paint interior hallways, kitchen and staircase.

Member Comments: 

Franklin Painting did a PERFECT job in every way. They started by recommending the appropriate sheen and color of paint. They spent a fair amount of time doing prep work - fixing small cracks, dings, nail pops, etc. The painting job itself was excellent - very neat, no splatter, no paint where it didn't belong etc. and a beautiful, professional result. We had a small area of trim that needed touchup and they did a great job carefully matching the color to the original. The painters were very pleasant and professional throughout the process. They completely cleaned up - our house was actually cleaner when they left!

 

Report Date: October 16, 2009

Member:

Ronald C. 
WEST HARTFORD CT 06107

Category: 

Painting - Exterior

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Work Completed Date: 

August 05, 2009

Hire Again: 

Yes

Approximate Cost: 

$600.00

Home Build Year: 

1908

Description Of Work: 

Our deck needed repainting.

Member Comments: 

Wonderfully, once the weather cooperated. (It rained for almost all of June and July. The men were courteous and efficient, taking less time than we had expected them to take. Franklin Painting has been equally excellent in the past when doing work indoors. They are true professionals.

 

Report Date: December 17, 2008

Member:

JANE E. 

WEST HARTFORD CT 06107

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Hire Again: 

Yes

Approximate Cost: 

$15,000.00

Home Build Year: 

1938

Description Of Work: 

They painted most of the interior of the house, walls, ceilings and trim.

Member Comments: 

This company is very professionally run, and a pleasure to deal with. They promptly provided an estimate, explained exactly what I should expect, negotiated start dates and when they needed to change anything about their plans, notified me promptly, did the work (including some carpentry) and cleaned up wonderfully afterwards. My calls were always returned promptly and the whole team was courteous and professional.

 

Overall

A

Price

B

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got exactly what I paid for

How far in advance did you schedule the work? more than 2 weeks

Did you find the company through Angie's List? no

If no, what was the other source? Local advertising.

Why did you choose this contractor? References, impression when selecting a contractor., reputation

Have you used this company before? this is the first time I've used this company

What did you like most about this contractor? Professionalism.

What did you like least about this contractor? Price is a little high.

What surprises came up during the course of the work? none

What words of advice would you give other members considering this contractor? I think this is an excellent choice.

What words of advice would you give this contractor? the focus on making this an easy experience for the client is wonderful. It's useful for clients to know as early as possible when the schedule is going to change for any reason.

This is your space. Feel free to give us your two cents ... or quote your favorite movie? One of the best residential contractors I've ever dealt with, we'll work with them again.

 

Report Date: August 01, 2007

Member:

Michael R. 

AVON CT 06001

Category: 

Painting - Exterior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Hire Again: 

Yes

Approximate Cost: 

$20,000.00

Description Of Work: 

Complete exterior painting, including surface preparation (the entire house had been sandblasted by a different contractor, down to the bare wood), undercoating and finish coat. The main color was sprayed, while the trim was brush painted. The painters also repaired minor surface flaws in the wood that they noted during their work.

Member Comments: 

We have had trouble with pealing since a few years after we moved into our home approximately 20 years ago. Several years ago, we asked Franklin Painting for an estimate to repaint the home. Frank said he would not take the project unless we had the home sandblasted, because he did not believe we would be happy with the result. We decided to hire another painter who said he could sand the pealing areas and prevent pealing in the future. To make a long story short, the house was pealing again with 2-3 years. So this time we decided to follow Frank's advice. Let's hope we are as happy with the results in 2-3 years as we are right now. Once the project started, the team showed up as expected each morning and cleaned up completely before they left in the evening. They were on site almost 2 weeks (with a couple of rain days off). They worked steady and were very professional (e.g., no loud noises, yelling, blaring radios, etc.). They were a great group to have around your home.

 

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

Additional Questions Answered when completing this report

If no, what was the other source? Advertising/Saw their trucks in the neighborhood.

Why did you choose this contractor? Referral by retail paint store.

What did you like most about this contractor? Timeliness and professionalism of the individuals on the team doing the work

What did you like least about this contractor? Can't think of anything.

What surprises came up during the course of the work? All pleasant ones, e.g., they painted a set of cellar doors that we didn't expect them to paint.

What words of advice would you give other members considering this contractor? Call early. They seem to book up. We called in February to schedule for June.

What words of advice would you give this contractor? Keep up the good work. And hire crew members like the ones that did our project.

 

Report Date: July 04, 2007

Member:

Eileen M.

FARMINGTON CT 06032

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Hire Again: 

Yes

Approximate Cost: 

$30,000.00

Description Of Work: 

Repaired walls, prepped and painted our 8,000 sq. ft. house every room, practically every surface. Did trim, windows, ceilings, walls, doors and epoxied our garage floor. Painted our garage and stairs. They sanded, caulked and filled in holes and cracks. Also hired them to paint my mother's house; entire interior except for one room.

Member Comments: 

Best painting company I've ever seen. The workers are polite, prompt, professional and extremely hard working and detail oriented. They repainted walls we didn't like. They came up with painting ideas and created the most beautiful faux finish in our dining room (using tissue paper and a metallic glaze) that resembles a textured finish. Just beautiful. It's eye catching, unique, but best of all will add value to my house upon selling. This house went from drab to fab because of them. Even though they are expensive (you get what you pay for) they have added value to our house. It's an investment. Not to mention what a joy it is to see your house come alive.

 

Overall

A

Price

C

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

Additional Questions Answered when completing this report

If no, what was the other source? Through Farmington Design Center .

What did you like most about this contractor? His workers were amazing. His responsiveness with calls and pleasant nature to deal with.

What did you like least about this contractor? Not cheap.

What surprises came up during the course of the work? How hard his crews work.

What words of advice would you give other members considering this contractor? Use him, your house will love you for it.

What words of advice would you give this contractor? Keep up the great work.

This is your space. Feel free to give us your two cents ... or quote your favorite movie? I love Franklin Painting and hired them to paint my mother's house in the next state.

 

Report Date: December 12, 2006

Member:

THOMAS M.

AVON CT 06001

Category: 

Painting - Interior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Hire Again: 

Yes

Approximate Cost: 

$16,000.00

Description Of Work: 

Frank's team, led by Andy, painted our entire home's interior (walls and ceilings). Family room, kitchen, living room, dining room, 4 bedrooms, 4 bathrooms, screened porch, 2 1/2 care garage, and three halls. In addition they epoxied our garage floor.

Member Comments: 

Fantastic! Andy's team was clean, neat, and well organized. Their preparation was thorough, all wall imperfections were completely repaired, and primer was applied. The finish coats are perfect. (I refinish antique furniture and am somewhat of a perfectionist, their work is outstanding.) Cleanup was very good. They follow the rule, "The customer is always right." It has been a pleasure working with them and Barb and I miss them since they have left. They work together as a great team (had up to seven there at one point) and seem to enjoy each others company. We HIGHLY RECOMMEND Franklin Painting!

 

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got more than my money's worth

How far in advance did you schedule the work? more than 2 weeks

Did you find the company through Angie's List? no

If no, what was the other source? Realtor.

Why did you choose this contractor? Overwhelming responsiveness., reputation

Have you used this company before? this is the first time I've used this company

What did you like most about this contractor? Professional quality work, completed in a timely manner.

What did you like least about this contractor? Found nothing to like least.

What surprises came up during the course of the work? We had add-ons that were spontaneous. Handled very well by Andy, the on site supervisor.

What words of advice would you give other members considering this contractor?  Franklin is not.

What words of advice would you give this contractor? Stay the course, great organization.

This is your space. Feel free to give us your two cents ... or quote your favorite movie? We feel good because we made the right decision using Franklin Painting, LLC.

 

Report Date: October 23, 2006

Member:

ROBERT K.

AVON CT 06001

Category: 

Window Cleaning

Category: 

Painting - Exterior

Work Done: 

Yes
* More Weight is given to a report where work has been completed.

Hire Again: 

Yes

Approximate Cost: 

$8,000.00

Description Of Work: 

They painted the exterior of our large home. This included prep work and two coats of high quality paint on exterior. In addition to trim work including painting deck railings and spindles, sealing brickwork, and cleaning windows.

Member Comments: 

Great job. I could not be more pleased with both the quality of their work and the professionalism of the staff. Franklin was easy to deal with from the estimation process where all of our options were clearly explained to us to the actual on site work. Workers were always on time, explained what they were going to do, and were neat in their work. The total clean up was done each day so we never had to deal with clutter. Any concerns were promptly addressed.

 

Overall

A

Price

A

Quality

A

Responsiveness

A

Punctuality

A

Professionalism

A

Additional Questions Answered when completing this report

How much did the final cost compare to the original estimate? right on

How does the value of the work compare to the price? I got more than my money's worth

How far in advance did you schedule the work? more than 2 weeks

Did you find the company through Angie's List? no

If no, what was the other source? Flyer's, and references.

Why did you choose this contractor? Because of a recommendation.

Have you used this company before? this is the first time I've used this company

What did you like most about this contractor? The ease of doing business, quality of work, and their professionalism.

What did you like least about this contractor? No complaints!

What surprises came up during the course of the work? none

What words of advice would you give other members considering this contractor? They do good work.

What words of advice would you give this contractor? Keep up the good work and maintain your standards!